How to Fix HBO Max Not Available in Your Country or Region

When someone asks "What are the best streaming services?", Max (formerly HBO Max) inevitably comes up. You can access a wide array of movies and series on this platform—everything from high-scoring original series to rewatched flicks. It's a pity that such great content is only available to users in certain regions. If you are in Asia, such as Japan/India, or Europe, such as UK/Germany/Italy, you may see "Service not available in your country" when you open the Max app.

Fortunately, there are several ways that can help you out, including using VPN, Proxy Servers, or DNS Services. Among them VPN is a relatively easy way to help you get a more smooth viewing experience. There are plenty of fast and stable VPNs in the market that can help you bypass the geo-block. In the following, we will list the regions and countries where HBO Max currently exists, and recommend several top-ranked VPNs on Trustpilot.

fix hbo max not available in your country or region

Part 1: Where is Max available?

On May 23rd, 2023, HBO Max is becoming Max, the HBO Max enhanced streaming service. It is the home of HBO originals, Warner Bros. films, Max originals, the DC universe, the Wizarding World of Harry Potter, HGTV, Food Network, Discovery Channel, TLC, ID and more.

United States

Max is currently available in the United States (including American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the US Virgin Islands).

Part 2: Where is HBO Max available?


Åland Islands, Andorra, Bosnia and Herzegovina, Bulgaria, Canary Islands, Ceuta, Croatia, Czech Republic, Denmark, Faroe Islands, Finland, Greenland, Hungary, Madeira, Melilla, Moldova, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden

Max is anticipated to be available in Europe in 2024.

Latin America & Caribbean

Latin America: Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Guyana, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Suriname, Uruguay, Venezuela

Caribbean: Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, British Virgin Islands, Cayman Islands, Curacao, Dominica, Dominican Republic, Grenada, Haiti, Jamaica, Montserrat, Saint Kitts and Nevis, Saint Lucia, St. Vincent and the Grenadines, Trinidad & Tobago, Turks and Caicos

Max is anticipated to be available in Latin America and the Caribbean by the end of 2023.

South East Asia

Max is anticipated to be available in South East Asia in 2024.

Part 3: Five Ways to Get Rid of HBO Max Geo-restriction

There are a few potential solutions you can try:

1. Virtual Private Network (VPN): A VPN allows you to connect to servers located in different countries, thereby masking your actual location and making it appear as if you're accessing the internet from a different region where HBO Max is available. By using a VPN, you may be able to bypass geographical restrictions and access HBO Max. Just search for a reliable VPN provider or go to Part 3 to get one, subscribe to their service, and follow their setup instructions.

2. Proxy Servers: Similar to VPNs, proxy servers can help you change your IP address to make it seem like you're accessing the internet from a different location. However, keep in mind that proxies might not always work with streaming services, as they often have more advanced detection mechanisms to block such attempts.

3. DNS Services: Some DNS (Domain Name System) services offer features like Smart DNS or DNS routing, which can help you unblock websites and services restricted in your region. These services work by redirecting your traffic through a server in a supported region, allowing you to access content otherwise unavailable. Research and choose a reputable DNS service that specializes in bypassing geo-restrictions.

4. Check for Official Alternatives: If HBO Max is not available in your country, check if there are official alternatives or partner platforms that offer Max/HBO content. For example, certain regions might have agreements with local broadcasters or streaming services that provide access to Max/HBO shows and movies. Look for authorized distributors or streaming platforms that have partnerships with HBO.

5. Contact HBO Max Support: Reach out to HBO Max's customer support to inquire about the availability of their service in your country or region. They might have plans for future expansions or be able to provide alternative recommendations for accessing their content legally.

Part 4: Recommended VPNs

If you want to freely watch HBO Max videos in other regions, the most recommended solution is to use a virtual private network (VPN). A reliable VPN will help you spoof your IP address and replace it with a US IP address so you can access Max without any error messages. So without further ado, here are a few top-ranked VPNs on Trustpilot. The relevant information of these VPNs also comes from Trustpilot.

icon CyberGhost VPN 

With over 6,500 VPN servers in 90 countries, CyberGhost gives you blazing-fast speeds and unlimited bandwidth. CyberGhost promises to follow privacy-by-design principles and not collect data of any kind. Just one subscription covers and protects up to 7 devices simultaneously.

icon NordVPN

Enjoy ultimate internet privacy, security and freedom with advanced features such as Kill Switch, Double VPN, Threat Protection, Dark web monitor, state-of-the-art encryption and no-logs policy so that your sensitive information is protected from snoopers of any kind. The extensive network of 5500+ servers in 60 countries lets you explore internet like a virtual traveler.

icon Surfshark

The all-in-one app kit provides a variety of products, with its main one being a premium VPN service. Additionally, it includes Search, Alert, and Antivirus (an officially certified antivirus software). Surfshark lets users encrypt their sensitive information and offers protection in their online activities. Also, it is one of a few VPN providers that has undergone an independent security audit.

icon X-VPN

X-VPN offers a free VPN service to access all sites and hide your online activity. It has 8000+ servers on 50+ global locations to unblock your favorite content and provide bank-grade encryption methods for you to surf securely and privately. X-VPN promises to follow a strict privacy policy and does not log your online activities.

Part 5: How to Download Max Video

With the help of a VPN, you can bypass regional restrictions and access HBO Max content from unsupported regions. However, using a VPN may lead to an unstable network connection, affecting your video streaming experience. To ensure smooth and uninterrupted viewing, it is recommended to download HBO Max content locally for offline playback. While you can download videos through the official app, it's important to note that the downloaded content may become unavailable if you cancel your HBO Max or VPN service.

To address this concern, SameMovie Max Video Downloader offers a reliable solution. By using SameMovie, you can download HBO Max videos without worrying about expiration dates or content availability. The downloaded videos can be saved on various devices such as USB drives, SD cards, or computers indefinitely. Additionally, the app provides advanced features, including the ability to save HD HBO Max titles in MP4/MKV format, download multi-language subtitles and audio tracks, and maintain 5.1 audio quality.

hbomax video downloader
Features of SameMovie HBOMax Video Downloader:
  • Download HD Max video with Ad-free and Ad-supproted plan
  • Get rid of any ads, without installing Max app
  • Take minutes to download a movie or several episodes
  • Easily browse and download what you need
  • Free technical support & software update
Free Trial Free Trial

STEP 1 Click "Sign In" and log into your Max account


STEP 2 Type the video name you want to download to the search box.

add video

STEP 3 Tap on the desired video and then the download setting window will open. Just select specific video quality, audio track, file size and more according to your devices.

advanced download

STEP 4 Click on "Download" to begin downloading. Once finished, you can access the output path to watch them. They will be playable always even though you are visiting a country that doesn't support Max.


For detailed instructions on how to use SameMovie to download HBO Max videos, you can refer to the Online Tutorial.

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